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Catering Duty Heat Pump

Catering Duty Heat Pump – reliable comfort for food service businesses. Delivers heating, cooling, and up to 65°C hot water for kitchen operations and sanitization. Robust construction ensures peak‑hour performance. DC inverter technology cuts operating costs. IoT smart controls enable remote monitoring and management – ideal for restaurant and hospitality environments.

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R32 Commercial Series Heat Pumps

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Product Description

The Restaurant/Catering Heating/Cooling Heat Pump is designed specifically for the demanding needs of food service establishments, delivering reliable heating, cooling, and high‑temperature hot water – essential for kitchen operations, dishwashing, and sanitization. With water outlet temperatures up to 65°C, it supports hygiene requirements while reducing reliance on gas or electric boosters. Robust construction and smart controls ensure consistent performance even during peak service hours, while the energy‑efficient DC inverter design helps manage operating costs in a margin‑sensitive industry. IoT connectivity enables remote monitoring and management, allowing operators to track performance and schedule maintenance from anywhere. Quiet operation also enhances the dining experience for customers – making it the ideal choice for restaurants, hotels, and catering facilities.

A+++

Energy Class

44 dB

Quiet Operation

Units Cascade

Products Advantages

Discover the core advantages that make our heat pumps stand out – from exceptional energy efficiency and intelligent controls to reliable winter performance. Each benefit is explored in detail on the following pages.

EVI High‑Output Core

DC inverter EVI technology boosts low‑temperature heating capacity and efficiency, ensuring reliable warmth in harsh winters.

R32 Eco Refrigerant

Lower GWP, complies with EU F‑Gas phase‑down. High‑quality stainless steel components ensure durability and corrosion resistance.

IoT Smart Control

Integrated WiFi color touchscreen and intelligent temperature control, with remote monitoring, data analytics, and climate‑adaptive curves.

A+++ Ultra Efficiency

Top EU energy class, twin‑rotor compressor boosts overall efficiency by 30%, with quieter operation and longer lifespan.

Smart Defrost Logic

Optimized defrost control increases effective heat output by 10% compared to conventional systems, ensuring uninterrupted comfort.

Ultra‑Quiet Operation

Noise level as low as 40 dB in silent mode, creating a peaceful living and working environment.

SG Ready Smart Grid

SG Ready certified, responds to grid signals to automatically optimize electricity usage periods, lowering electricity bills.

EU Subsidy Eligible

CE certified and listed in major subsidy programs including BAFA (Germany), ISDE (Netherlands), and ZUM (Poland), significantly reducing initial investment.

Multi-Scene Heat Pump Solutions

Years of iteration, one reliable system. Our heat pumps deliver efficient heating and cooling for diverse applications – now available worldwide.

Residential Heating & Cooling

Villas, apartments, and self‑built homes – year‑round comfort with ultra‑low temperature capability for harsh northern climates.

Commercial Buildings

Offices, hotels, schools, hospitals – central heating/cooling with quiet operation (40 dB) that doesn’t disturb work or daily life.

Retrofit & Renovation

Replace traditional gas/oil boilers or electric heaters. Can be directly connected to existing radiators or underfloor heating – simple installation, short payback.

PV‑Coupled Systems

Integrate with photovoltaic systems to convert surplus solar energy into heat, maximizing self‑consumption and further reducing operational costs.

Energy & Cost Savings

R32 Commercial Series Heat Pumps achieve a COP of 3.5–4.5 under standard conditions, generating 3.5–4.5 kWh of heat per 1 kWh of electricity consumed and cutting annual energy costs by up to 75% versus electric heating and fuel boilers. Equipped with smart control and time-of-use tariff management, they only cost €110 annually for ordinary European residences, saving 39% on gas boilers and 50% on regular heat pumps, demonstrating that high efficiency combined with intelligent energy management creates sustained practical savings.

Product Specifications

Our specification table gives you a clear overview of the main technical data, helping you compare models with ease

Parameter	V5	V5	V5
Heating Rated Capacity (A7/W35)	5.10 kW	7.10 kW	9.13 kW
Heating Capacity Range	3.00 – 6.43 kW	3.00 – 9.00 kW	4.00 – 12.66 kW
Heating Input Power Range	0.60 – 1.54 kW	0.60 – 2.15 kW	0.90 – 3.15 kW
Energy Class (Heating, 35°C)	A+++	A+++	A+++
ErP Energy Class (55°C)	A++	A++	A++
Power Supply	220V / 1Ph / 50Hz	220V / 1Ph / 50Hz	220V / 1Ph / 50Hz
Max. Input Power	2.20 kW	3.00 kW	4.00 kW
Max. Input Current	10.00 A	13.50 A	18.00 A
Sound Pressure Level (1m)	44 dB(A)	46 dB(A)	48 dB(A)
Ambient Temperature Range (Heating)	–25 ~ +46 °C	–25 ~ +46 °C	–25 ~ +46 °C
Refrigerant (Type / GWP)	R32 / 675	R32 / 675	R32 / 675

WHY CHOOSE US?

Tongyi has been advancing heat pump technology since 1999, with proven global experience across 40+ countries and certifications that meet the most rigorous international standards.

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26 Years of Expertise-Founded in 1999, we entered Europe in 2003 — a pioneer with two decades of global track record.

Fully Certified-CE, ETL, CB, 3C, TÜV Rheinland — all the credentials that matter for European and American markets.

Trusted by Global Brands-From airports and stadiums to Shangri‑La, Sofitel, and Hilton — world‑class landmarks rely on Tongyi.

Our Cases - what we finished

From homes to hotels, from offices to stadiums — Tongyi heat pumps have delivered reliable performance in thousands of projects across 40+ countries. Wherever comfort meets sustainability, our solutions are at work.

FAQ

Tell us about your project requirements and we will figure out a solution that will meet your budget and design expectations.

How quiet is the Office Comfort Heat Pump?

As low as 46 dB(A) – quieter than a typical office conversation. This ensures a productive, distraction‑free workspace even during full‑load operation.

Is it difficult to install in an existing office building?

No. The unit offers flexible capacity options and simplified piping connections, making it suitable for both new builds and retrofit projects with minimal disruption.

Can it handle extreme winter conditions?

Yes. EVI‑equipped models deliver stable heating performance down to -25°C, ensuring reliable comfort even in cold climates.

How does IoT connectivity benefit facility managers?

It enables remote monitoring, scheduling, and real‑time performance tracking. Facility managers can adjust settings and receive alerts from anywhere, optimizing energy use and reducing maintenance costs.

What kind of energy savings can I expect?

DC inverter technology adjusts compressor speed based on actual load, delivering exceptional seasonal efficiency. Compared to traditional HVAC systems, it can reduce annual operating costs by up to 30‑40%.

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As a distinguished national high-tech enterprise, Tongyi Heat Pump is dedicated to the research, development, and manufacturing of air-to-water heat pumps, providing residential and commercial renewable energy-saving solutions to thousands of clients worldwide.

Certification

Committed to Quality, Safety & Sustainability

ISO 9001, ISO 14001, and ISO 45001 certified — ensuring excellence, environmental care, and workplace safety in everything we do.