OZO Hotel Penang is a high-end boutique hotel located in Penang, Malaysia, featuring stable 24-hour hot water demand for guest rooms, lobby facilities and hotel supporting areas. To replace inefficient traditional heating equipment and comply with Malaysia’s green hotel development standards, the hotel has upgraded its central hot water system with two sets of Tongyi TRT80 commercial
air source heat pumps, achieving energy-saving, low-carbon and intelligent hot water operation.
Penang has a typical tropical climate with year-round high temperatures and humidity. Traditional electric heaters and boilers commonly used in local hotels suffer from high power consumption, high carbon emissions and frequent maintenance, failing to meet modern boutique hotels’ requirements for stable water temperature, low operation cost and green environmental performance. With stable guest flow all year round, OZO Hotel demands continuous and reliable hot water supply with flexible energy-saving operation.
The project adopts two parallel Tongyi TRT80 modular heat pumps. Equipped with high-efficiency DC inverter compressors and eco-friendly low-GWP R32 refrigerant, the units maintain excellent COP under long-term tropical high-load conditions. The dual-unit linkage system intelligently adjusts operating status according to real-time hot water consumption, effectively balancing peak and off-peak water demand and avoiding unnecessary energy loss.
Supported by built-in intelligent monitoring and remote operation functions, the system realizes automatic constant temperature control, real-time fault diagnosis and unattended operation. Since official operation, the solution delivers consistent and comfortable hot water supply round the clock, greatly reducing the hotel’s overall power consumption and daily operating costs. It optimizes the hotel’s green energy system and helps the property meet local tourism energy-saving and decarbonization assessment criteria.
This successful cooperation with OZO Hotel further consolidates Tongyi’s market influence in Malaysia’s high-end hotel sector. Proving outstanding adaptability and reliability in tropical commercial scenarios, Tongyi will continue to provide professional customized heat pump solutions for Southeast Asian hospitality projects, promoting sustainable and low-carbon development of the regional tourism industry.